Use the number pad in the middle of the Zoom Phone screen to dial the number. We are currently setting up the campus extensions in Zoom and once completed, you will be able to call the 4 digit extension (eg. For example, to call our IT Helpdesk, dial 54 (or 552-6900 if you have made the above change) instead of using the extension 26900.

Zoom Phone does not support using campus extensions. You can adjust your area code in your Zoom settings so that if you are dialing a number that starts with 541, you can just dial the 7-number extension. Look for the Phone icon in the middle of the menu buttons along the top of the Zoom client screen. This will take place behind the scenes and IT will send an email once it has been completed.

There is no action needed to port your phone number to your campus number. Once your phone has been successfully ported over to your campus phone number, you will receive an email that the porting has been completed. When we enroll you in Zoom Phone, you should receive two emails: one with your private Zoom Phone number and one with your extension through our main SOU Zoom Phone number.

To use Zoom Phone on your cell phone, you will need to install the Zoom App from either the Google Play Store (Android) or the App Store (iPhone). To make and receive calls you will need to have the Zoom client open and logged in.Computer speakers, earbuds, or a headset.A microphone, preferably as part of a headset.Zoom client installed on the computer.To use Zoom Phone on your computer, you will need the following equipment: The Information Technology department discourages you from using Zoom Phone to dial 911 unless you do not have access to any other phone. If you need help with Zoom Phone, contact your Computing Coordinator. If you need a primer, consult the Faculty Zoom FAQ. This article assumes that you have a working understanding of the Zoom client and how to log in to your SOU Zoom account. Zoom Phone enables you to place and receive phone calls on your computer over the Internet using your Zoom account through the university. This article will show you the basics of how to use Zoom Phone.

Zoom phone screen